Frequently asked

What to know before you walk.

The walk is well-trodden, the route is fixed, and 100% of your fee is reinvested in the Kibera community. Clear answers to the questions visitors ask most.

How do I book a Kibera walking tour with Explore Kibera Tours?

Open /tours, pick the walk, date, and party size, then tap Book. The form opens WhatsApp with a prefilled reference. We confirm within about two hours during Nairobi business hours with a clear per-person quote.

When do the walks run?

The standard walk runs every day between 9:00 AM and around 2:00 PM, with a flexible start on request. Half-day walks and full-day visits are both available.

Where is the meeting point?

Prestige Plaza, along Ngong Road, outside the entrance of Naivas Supermarket. Your guide meets you there. The walk ends back at the meeting point.

How do I pay?

You settle the quoted amount with the guide at the end of the walk, in KES (cash or M-Pesa) or USD (cash). We confirm the amount over WhatsApp beforehand. Receipts are available on request.

What is included in the price?

Resident guide, route, and 100% reinvestment in the Power Women group, Victoria Bones craft makers, and Dona Place of Children. Meals, drinks, and tips are not included.

Is the walk safe?

Yes. The route is fixed and known. Walks run in small groups led by resident guides who have been doing this since 2009. We do not use unmarked routes or split off — the group stays together throughout.

Can I take photos?

Yes, with respect. Ask before photographing people. The Power Women group and the school visits are photograph-friendly but the people inside them ask first.

Do you do group and school visits?

Yes. Group tours start at 6+ guests. We run school and university visits regularly, with dedicated guide teams and curriculum-aware routes. Send the group size, date, and student level on WhatsApp for a tailored quote.

Is Explore Kibera Tours a registered tour operator?

Yes — operating since 2009, the same team that started one of the original community walking tours of Kibera. We work with the Kenyan tourism authority and the Kibera community leadership.

How long has the project been running?

Since 2009. The walk was one of the first organised community walking tours of Kibera and has run continuously since.

Can I volunteer or partner with Explore Kibera Tours?

Yes. We work with universities, NGOs, journalists, photographers, and community partners. Visit /become-a-partner for the current call for applications, or send a proposal on WhatsApp.

What languages do guides speak?

English and Swahili across the collective; many guides also speak Dholuo and regional languages. Specify your language when booking and we will match the right guide.

Still have a question? WhatsApp us or email [email protected].